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TERMS OF DELIVERY

- Calculate the delivery date -

A. Additional delivery times for shipping to countries outside of Germany

The table below shows the TERMS OF DELIVERY for shipments to countries outside of Germany that have to be added to the TERMS OF DELIVERY given for each individual article.

Country Maximum additional delivery time in days
Austria 4 days max.
Switzerland 6 days max.

B. Delivery with German Postal Service

The table below shows the additional delivery time for orders within Germany for the shipping method "German Postal Service". We offer this shipping method for all orders with a max. shipping weight of 0,64kg.

Shipping Method Maximum additional delivery time in days
German Postal Service 2 days max.

B. When you order articles with different TERMS OF DELIVERY

If your order includes several articles with different delivery periods we will dispatch the articles together in one shipment, unless otherwise agreed with you.

In this case the delivery period of your order will be that of the article with the longest delivery time.

This is the case for example if you order our ready-made chocolate bars and other articles like for instance a ChocQlate set.

The reason for the longer delivery periods in such a case is that we collect the orders of our ready-made every week until Wednesday 12.00 h and our fresh chocolates are produced on Thursday by your orders and immediately shipped afterwards.

TERMS OF DELIVERY and methods of payment

Delivery periods if payment is made in advance

In case you pay your order in advance the delivery period begins one day after the payment order has been submitted to the bank that is carrying out the payment or for other methods of payment on the day after making the payment contract. It ends on the last day of the delivery period. Should this last day of the delivery period be a Sunday or a national holiday at the place of destination, the following first working day will be considered to be the end of the delivery period.


Delivery period for all other methods of payment

For all other methods of payment the delivery period begins on the day the purchasing contract is made.

* All prices incl. legal VAT. excl. shipping costs
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Contact

  • Service Hotline

  • 09.00h - 17.00h:

  • +49 (0) 89 54 04 24 60

  • Service E-Mail

  • shop@chocqlate.com

  • Biozertifiziert durch DE-ÖKO-005